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Terms
Please read these terms and conditions carefully and make sure that you understand them, before ordering any Item from our site. You should understand that by ordering any of our Items, you agree to be bound by these terms and conditions.
Full terms and conditions can be viewed here.
Delivery
Your item(s) will be dispatched to the postal address you have provided in your order as soon as possible after your acknowledgement email. However, we are unable to guarantee an exact delivery date since some of the items may not always be in stock. A signature will be required.
Standard Delivery
- Accessories/veils £9.99
- Garments/lace jackets £9.99
Delivered between 9am-5pm Monday to Friday.
We hope to deliver your purchases in 7-14 working days after your order has been placed.
Faulty Items
Items are classed as faulty where it can be proven that there has been a error in making of the garment/veil. No two pieces of lace are ever alike, so there may be slight variations in colour, texture and sizing. Any fault must be brought to our attention within 7 days of receipt. Items that are damaged as a result of wear and tear are not accepted as faulty.
Returns Policy
If you cancel before the dispatch of any Items your money will be refunded and the goods will not be delivered.
Every single item is utterly unique in appearance which means there may be a slight variation in colour, texture or size. Please look after the garments with love and care, by only using specialist cleaning.
Refunds or exchanges on undamaged items are available within 7 days of receiving your order. In order to receive a refund or exchange, the item must be unworn and in perfect condition, with the Louise Selby garment tag still attached and in its original packaging. Refunds will be made to the credit or debit card used to purchase the item.
For refunds and exchanges please follow the instructions inside your package.
Full returns conditions can be viewed here.
Size Guide
Small size 8/10 chest size 33”/84cm
Medium size 12 chest size 35”-36”/88cm-92cm
Large size 14 chest size 38”/97cm
